Caring for a family member or friend in Newcastle?
If you look after someone regularly, perhaps a parent, partner, child, sibling, or neighbour or friend, we're here to support you in your caring role.
We work with Newcastle City Council to provide a range of free online services to support you, in addition to what is already on offer.
Kick-start with our Email Course
To kick-start your support from us, sign-up to our five-part email course, designed specifically to help carers like you in Newcastle.
Establish strong foundations to your care or double-check you have the essentials in place.
Connect with others in a similar situation
Community and support from other carers is at the heart of what we do. Connect with others who are also looking after a family member or friend in the Mobilise Hub or on our online cuppas.
Speak to someone
If you struggle to find time to talk to someone about your caring role, our Carer Support Team are available seven days a week including in the evenings and at weekends too.
You’ll speak with another carer about the things that matter to you.
Ask our Mobilise Assistant anything
Whether you're struggling to find help with the cost of caring or incontinence, hospital discharge or respite, our AI-powered Mobilise Assistant is here to help you get quick answers about caring.
Pop your questions in and get answers in seconds.
Support for you in Newcastle
If you're a carer supporting someone in Newcastle, we’re here to help with practical and emotional support. Remember, you don’t have to wait until crisis point before asking for help - the earlier you ask, the bigger difference it can make.
Local support services with Newcastle Carers
Newcastle Carers supports carers living across Newcastle. The support they offer
includes:
- Carers information line
- Drop-in advice sessions and appointments
- Local carer support groups
- Counselling
- Complementary therapy
- Carers Wellbeing Fund to enable carers to improve their health and wellbeing
- Tailored support for young adult carers aged 18-25 including free travel pass
- A range of support for Young Carers aged 5-18 including one-to-one support
and social activities.
You can simply get in touch with them here.
Telephone: 0191 275 5060
Email: info@newcastlecarers.org.uk
The British Red Cross Carers Emergency Contact Scheme
The British Red Cross Carers Emergency Contact Scheme is a free service, so the person you care for can be looked after if you have a personal crisis such as, an illness, accident or emergency. Your plan is kept safe and put into action in an emergency. You are given:- Help to write your emergency contact plan so they know what support the
person you care for needs. - A card to carry so other people and emergency services, know you’re a
carer and someone relies on you
a good idea to register.
Register online for the Carers Emergency Card Scheme here.
InformationNOW
InformationNOW is the information website for people living, working or caring for someone in Newcastle. You can find lots of helpful information for carers such as:
- Looking after someone in Newcastle
- Home care agencies in Newcastle
- Care homes in Newcastle
- Help with shopping and prescriptions
- Day centres and services
- Meals at home
- Food banks and free emergency food in Newcastle
Use InformationNOW to find what’s going on near you. You can find local organisations and support and local groups, events and activities such as carer support groups, dementia cafes, mobility and exercise sessions.
