Caring for a family member or friend in Southwark?
If you look after someone regularly, perhaps a parent, partner, child, sibling, or neighbour or friend, we're here to support you in your caring role.
We work with Southwark Council to provide a range of free online services to support you, in addition to what is already on offer.
Southwark Council would love your thoughts on the Carers Strategy Survey
Between January – July 2026 Southwark Council is refreshing its Unpaid Carers Strategy and they want unpaid carers to help shape the future of support in the borough. They'd love to hear about your priorities, challenges and what good support looks like for you and the person you care for. Your insight will directly influence the vision and themes in the new strategy.
Find out more and register your interest here.
You can also reach out to carers@southwark.gov.uk.
Kick-start with our Email Course
To kick-start your support from us, sign-up to our five-part email course, designed specifically to help carers like you in Southwark.
Establish strong foundations to your care or double-check you have the essentials in place.
Unlock premium access to the Mobilise Hub
As the largest provider of carer support in the country, our Mobilise app offers a safe, judgment-free space to connect with others, get carer advice, and find the practical help you need - whenever you need it.
The best part? It’s completely free.
What's in it for you?
💬 Access the Conversation Space: Ask for advice and exchange tips with those who get it
📅 Join more events and cuppas: Get the full timetable for our daily online events and meet-ups
📚 Choose your pick from our Mobilise Library: Including personal care tips, financial help, and more
🛠 Access our useful tools: Such as Carer's Allowance, Carer's Credits, and a Blue Badge
🙋♀️ Try out coaching: The Carer Support Team is here to help overcome those tricky problems
🧑🎓 Access free courses: Simple courses covering finance, wellbeing and more
📍 Join the Southwark space: Chat with other people and find resources in Southwark
"I have booked myself in other weekly Friday sessions. Did I cry? Yes, did I enjoy it? Also yes! The last two days since that meeting, I've really been in a more positive mindset"
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- Lucy from Southwark
"The information sent to me was clear and precise. Thank you"
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- Alex from Southwark
Connect with others like you in the Mobilise Hub
Community and support from other carers is at the heart of what we do. Connect with others who are also looking after a family member or friend in the Mobilise Hub or on our online cuppas.
Speak to someone
If you struggle to find time to talk to someone about your caring role, our Carer Support Team are available seven days a week. Including in the evenings and at weekends too.
Simply book a free 30 minute call with another carer about the things that matter to you.
Ask our Mobilise Assistant anything
Whether you're struggling to find help with the cost of caring or incontinence, hospital discharge or respite, our AI-powered Mobilise Assistant is here to help you get quick answers about caring.
Pop your questions in and get answers in seconds.
Remember, you don't have to wait until crisis for help
If you're an unpaid carer, looking after someone in Southwark, we’re here to help with practical and emotional support.
Southwark Carers supports those of us living across Southwark and look after a family member, partner, friend, or neighbour due to illness, disability, mental health needs, or addiction.
Some of the services they offer include:
- Advice on issues such as benefits and dealing with social services
- An information pack and regular newsletter
- Financial assistance to help carers take a break
- Carers’ support and activity groups (book club, films, crafts, salsa sessions, nutrition and more)
- Support planning
- Training and information sharing events
Phone: 020 7708 4497
Email: info@southwarkcarers.org.uk
Carer Forum
Southwark’s Unpaid Carers Forum will be meeting throughout 2026.
Upcoming Forum: 16th March, 4:30pm - 6 pm
Imago Community, Unit 4 Upper Deck, Surrey Quays Shopping Centre, Redriff Road, London SE16 7LL
This will be a United Carers Forum in which young carers and adult carers in the borough are invited to attend. These sessions are an important part of the Southwark Councils Carers Offer, ensuring carers are recognised, informed, and supported.
Other support services include:
- Carers UK (provides information and advice on caring, help carers connect with each other, campaign with carers for lasting change, and use innovation to improve services)
- IMAGO Young Carers Service (Supporting Young Carers in Southwark to minimise the negative impacts of caring and to access social and educational opportunities and emotional support, highlighting the positive impacts of being a carer, such as increased resilience and empathy)
- Carefree are a charity transforming vacant hotel rooms into vital breaks for full-time unpaid carers. Full-time unpaid carers can take an annual short break in beautiful hotels.
