Exclusively for Directors of Social Services, Heads of Adult Services and Carers Commissioners in Wales, this virtual 90-minute roundtable session will bring together senior leaders to explore actionable, collaborative digital solutions to address current challenges and support the implementation of the national strategy at scale. Participants will have the opportunity to share insights, discuss best practices and contribute to a collective vision for sustainable change.

The CQC's direction of travel is clear: unpaid carers are now a priority focus for local authority assessment. In the most recent round of inspections, 65% of reports identified carer support as an area needing attention — a signal no DASS can afford to ignore.

The good news is that this is also one of the most compelling prevention opportunities in adult social care. When carers receive early, effective support, the people they care for are less likely to escalate to crisis. That means fewer hospital admissions, delayed care home placements, and reduced pressure on long-term budgets. Prevention, in this context, is a financial argument as much as a statutory one.

What does commissioning that kind of support actually look like? This session looks at emerging innovative models for commissioning carers' services. We'll hear from sector leaders on the experience of shared platforms delivering carer support at scale across multiple authorities, multi-provider models that commission different elements of carer support from different specialists, and integrated approaches that combine digital reach with human delivery.